What is the Patient Participation Group or PPG?
A Patient Participation Group (PPG) is a selection of patients and practice staff who meet at regular intervals to decide ways of making a positive contribution to the services and facilities offered by the practice to the patients. The NHS requires every practice to have a PPG.
Why should I join?
You have been to the surgery as a patient, parent, carer or friend.
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.
You will also gain a better understanding of the NHS, and gather feedback from other patients.
Non-urgent advice: The purpose of the Patient Participation Group is to:
– Encourage health education activities within the practice
– Give patients and practice staff the opportunity to discuss topics of mutual interest in their practice
– Act as representative group that can be called upon to influence the local provision of health and social care
How often does the Patient Participation Group meet?
We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.
Who manages the mailing list for the PPG?
The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.
Some of the initiatives that our Patient Participation Group have already influenced/have been part of are:
- Ludham car park upgrade
- Upgrade of reception at Stalham Green Surgery
- Age Concern community/surgery links
- Patient survey and action plan
Dispensary Open Hours
Phone lines are open from 09.30am -18.00pm for the dispensaries, Monday to Friday.
Ludham Dispensary
Monday | 09:00 – 18:00 |
Tuesday | 09:00 – 18:00 |
Wednesday | 09:00 – 13:00 |
Thursday | 08:30 – 18:00 |
Friday | 09:00 – 18:00 |
Saturday | Closed |
Sunday | Closed |
Stalham Green Dispensary
Monday | 08:30 – 18:00 |
Tuesday | 09:00 – 18:00 |
Wednesday | 09:00 – 18:00 |
Thursday | 09:00 – 13:00 |
Friday | 09:00 – 18:00 |
Saturday | Closed |
Sunday | Closed |