Did Not Attend

Quote / Testimonial:
Non-attendance of appointments costs the NHS thousands of working hours each week. In 2024, Ludham & Stalham Green Surgeries offered:

– 5270 GP appointments
– 21,669 Nurse & HCA appointments
– 12,008 Other appointments
i.e Mental health, Physio, Advanced Nurse Practitioner etc.

This is a total of 38947 appointments booked in 2024.
Thank you to everyone who promptly attended their appointments.

Non-urgent advice:

Unfortunately, 1137 patients failed to turn up for their appointments and gave us no prior notice. Which consisted of:

– 222 GP appointments
– 414 Nurse appointments
– 501 HCA, Mental Health, Physio or any other clinician

This amounted to 303 hours and 37 minutes of wasted clinical time.
January 2024: 29h 13m
February 2024: 20h 47m
March 2024: 26h 30m
April 2024: 27h 23m
May 2024: 28h 19m
June 2024: 28h 56m
July 2024: 37h 1m
August 2024: 23h 52m
September 2024: 18h 53m
October 2024: 21h 16m
November 2024: 21h 11m
December 2024: 20h 16m

Total for 2024: 303 hours and 37 minutes of wasted time which is 1137 appointments missed.

Cancel Your Appointment

Please let us know in advance of your appointment if you know you are not going to be able to make it so we can reallocate these appointments to patients who need them.

If you receive text message reminders, you can cancel at any time of day or night by replying with the word CANCEL.