Mental Health Advice & Support for 0-25’s

Norfolk & Waveney

Help In a Crisis

Urgent Mental Health Support

24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk.

Phone: 111 and select the mental health option

Advice & Guidance

Norfolk – Just One Number

You might have a parenting question or a worry about your child or young person’s (age 0-19) physical, mental or emotional health. Whatever your reason to call, our team are here to help you.

Phone: Just One Number on 0300 300 0123

Text: Parentline on 07520 631590

Text: ChatHealth on 07480 635060 (11-19 year olds)

Visit: www.justonenorfolk.nhs.uk

Advice On The Go

Kooth

If you’re 10 to 18 years old you can get advice and help on the go, seven days a week until 10pm.

Kooth offers online counselling, advice and emotional well-being support. 

Visit: www.kooth.com

Further Support

0 – 25’s Request for Emotional and Mental Health Support

Phone: Just One Number on 0300 300 0123 (9am – 5pm) 

Visit: www.justonenorfolk.nhs.uk/mhsupport

Over 16’s

Phone: NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm)

Visit: www.wellbeingnands.co.uk

If you are 11-19 you can text ChatHealth on 07480 635060 for confidential advice from one of our team.

Childline – Children and young people under 19 can call 0800 1111 for free support.

Young Minds Parents Helpline – Call 0808 802 5544 for free Mon-Fri from 9.30am to 4pm.

Young Minds – The Young Minds Crisis Messenger Offers free 24/7 support across the UK if you are experiencing a mental health crisis. All texts are answered by trained volunteers with support from experience clinical supervisors

Text: text YM to 85258

Visit: www.youngminds.org.uk