Norfolk & Waveney
Help In a Crisis
Urgent Mental Health Support
24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk.
Phone: 111 and select the mental health option
Advice & Guidance
Norfolk – Just One Number
You might have a parenting question or a worry about your child or young person’s (age 0-19) physical, mental or emotional health. Whatever your reason to call, our team are here to help you.
Phone: Just One Number on 0300 300 0123
Text: Parentline on 07520 631590
Text: ChatHealth on 07480 635060 (11-19 year olds)
Visit: www.justonenorfolk.nhs.uk
Advice On The Go
Kooth
If you’re 10 to 18 years old you can get advice and help on the go, seven days a week until 10pm.
Kooth offers online counselling, advice and emotional well-being support.
Visit: www.kooth.com
Further Support
0 – 25’s Request for Emotional and Mental Health Support
Phone: Just One Number on 0300 300 0123 (9am – 5pm)
Visit: www.justonenorfolk.nhs.uk/mhsupport
Over 16’s
Phone: NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm)
Visit: www.wellbeingnands.co.uk
If you are 11-19 you can text ChatHealth on 07480 635060 for confidential advice from one of our team.
Childline – Children and young people under 19 can call 0800 1111 for free support.
Young Minds Parents Helpline – Call 0808 802 5544 for free Mon-Fri from 9.30am to 4pm.
Young Minds – The Young Minds Crisis Messenger Offers free 24/7 support across the UK if you are experiencing a mental health crisis. All texts are answered by trained volunteers with support from experience clinical supervisors
Text: text YM to 85258
Visit: www.youngminds.org.uk